Payment Policy

Effective Date: January 6, 2025

At Exilsopic, we are committed to providing a secure and seamless payment process for all transactions. This Payment Policy outlines the accepted payment methods, terms, and conditions for payments made on our website.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Google Pay, Apple Pay.
  • Bank Transfers: Available for bulk or custom orders (please contact us for details).
  • Other Methods: Additional payment options may be available during checkout.

2. Payment Terms

  • Full Payment: Orders must be paid in full at the time of checkout.
  • Currency: All prices are listed in USD unless otherwise specified.
  • Additional Charges: Taxes, shipping fees, and any applicable duties will be calculated and displayed at checkout.

3. Secure Payment Processing

  • Our website uses SSL encryption to ensure your payment information is secure.
  • We do not store sensitive payment details, such as credit card numbers, on our servers.

4. Currency Conversion

For international customers:

  • Payments will be processed in USD.
  • Your financial institution may apply currency conversion rates or fees, which are not the responsibility of Exilsopic.

5. Payment Issues

If your payment is declined or fails:

  1. Verify that your payment information is correct.
  2. Ensure sufficient funds or credit are available.
  3. Contact your bank or payment provider to resolve any issues.
  4. For further assistance, email us at info@exilsopic.com.

6. Refunds and Disputes

  • Refunds are subject to our Refund and Returns Policy.
  • If you have a payment dispute, please contact us before initiating a chargeback. We are committed to resolving issues promptly and fairly.

7. Taxes and Duties

  • Sales Tax: Applied to orders as required by local regulations.
  • Customs Duties: For international orders, any customs fees, taxes, or import duties are the customer’s responsibility.

8. Payment Verification

To ensure security and prevent fraud, some orders may require additional verification:

  • If verification is needed, we will contact you via email or phone.
  • Orders will not be processed until verification is complete.

9. Contact Information

If you have any questions or concerns about this Payment Policy, please contact us:

By making a purchase on Exilsopic, you agree to the terms outlined in this Payment Policy.