Sales Policy

Effective Date: January 6, 2025

Welcome to Exilsopic. This Sales Policy outlines the terms and conditions for purchases made through our website. By placing an order with us, you agree to the terms detailed below.

1. Pricing and Payments

  • Pricing: All prices are listed in USD and may include applicable taxes. Prices are subject to change without notice.
  • Accepted Payment Methods: We accept major credit cards, debit cards, PayPal, and other payment methods displayed during checkout.
  • Payment Confirmation: Orders will only be processed after payment is successfully completed.

2. Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • Once your order has been processed, you will receive a confirmation email with your order details and a tracking number (if applicable).

3. Shipping and Delivery

Shipping methods, delivery times, and associated costs are detailed in our Shipping Policy. While we strive to meet delivery timelines, delays caused by carriers or unforeseen circumstances are beyond our control.

4. Order Cancellations

  • Cancellation Requests: You may cancel your order within 24 hours of placement by contacting us at info@exilsopic.com.
  • Orders that have already been processed or shipped cannot be canceled.

5. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on eligibility, procedures, and conditions for returns, refunds, and exchanges.

6. Product Availability

  • Stock Levels: While we aim to keep our inventory accurate, product availability is not guaranteed at the time of purchase.
  • Backorders: If an item is out of stock, we will notify you promptly and provide options for backordering, substituting, or refunding your purchase.

7. Warranty

Any applicable warranties will be detailed in the product description. Exilsopic is not responsible for damages caused by misuse, improper handling, or unauthorized modifications.

8. Limitation of Liability

Exilsopic is not liable for:

  • Incidental, indirect, or consequential damages arising from the use of our products or services.
  • Delays or interruptions in service due to external factors beyond our control.

9. Disputes and Resolutions

For disputes regarding purchases, please contact us at info@exilsopic.com. We are committed to resolving issues promptly and fairly to ensure customer satisfaction.

10. Contact Information

For any questions or concerns regarding this Sales Policy, please contact us:

By placing an order on Exilsopic, you agree to comply with the terms outlined in this Sales Policy.